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Customer Support

Sorry you’re at this page, but we’ll do everything we can to get your problem fixed. We strive to have the best customer service possible! At times volume can be very high, so thanks in advance for your patience:

Please select from Tickets / Merch / Downloads below.

For Ticketing questions: to get help ASAP, we recommend that you first contact the ticketing vendor, as most problems require their attention and can be easily fixed. You can normally find a customer service link or email in your ticketing receipt. If you’re not sure where to go or haven’t heard back from the ticketing support, please do let us know!

Please select “Other” for any special requests or esoteric conundrums. (Be advised, response time may be slow here.)

If you have a question for Lorin, it will not be answered personally – Lorin does not check this page, only the Bassnectar Team does.

Thank you!